Identify and eliminate recurring incidents before they damage your IT credibility
Wastes time handling same issues repeatedly
Frustrates users with persistent problems
Increases ticket volume unnecessarily
Damages IT credibility and trust
Hides critical technical debt
Restarting services instead of fixing root causes
Closing tickets fast without understanding why
Patches applied incorrectly or not tested
Legacy hardware and unsupported applications
Detect same error codes, affected departments, or time patterns
Transform multiple incidents into one problem record
Use 5 Whys, Fishbone diagrams, and log analysis
Update configs, patch systems, redesign workflows
Update knowledge base, create alerts, and more
Co-Founder and CEO
Co-Founder and Tech
Join leading IT teams who've eliminated recurring incidents and improved their credibility